Legal
How refunds work for services, custom work, and products, in line with the Consumer Protection Act.
Last updated: 7 July 2026
Deposits cover work already scheduled and started. Refunds for cancelled custom work are assessed based on work completed.
Because digital products are delivered instantly, refunds may not apply once a file has been downloaded, except where the product is defective.
If a product is defective or not as described, contact us and we will repair, replace, or refund as required by law.
Email hello@nexiumgraphics.co.za with your order or invoice number and details of the issue.
Nexium Graphics · Reg 2026/516650/07 · hello@nexiumgraphics.co.za. This page is provided for transparency and is not legal advice; final wording is reviewed before launch.
